Refund and Returns Policy

 

 

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require an RMA reference.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet please contact us at sales@itrevival.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@itrevival.com and send your item to

Unit 26 Old’s Close, Old’s Approach, Tolpits Lane, Watford WD18 9RU

Shipping returns

To return your product, you should mail your product to: Unit 26 Old’s Close, Old’s Approach,Tolpits Lane, Watford WD18 9RU

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at sales@itrevival.com for questions related to refunds and returns.